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Customer Service

At Black Moose, Quality comes first and our primary goal is 100% customer satisfaction. Please make sure you have read and fully understood our Return Policy and Terms and Conditions before using our site or placing an order. 


Return Policy

We will accept returns of any item that is proven to have defects in workmanship, materials, or construction, for up to 90 days from the purchase date. Return requests beyond 90 days are subject to individual review. Beyond obviously defective products, please consider the following:

50/50 Cans - have been designed to last for many years but each individual's shooting style, and the conditions that the weapon is exposed to, will vary. We will accept returns of uninstalled non-defective parts for up to 30 days from purchase. 

Minimalist Wallets - are designed to withstand normal use in a typical pocket environment. This means that the wallet will be riding alone in the pocket. We recommend against carrying the printed wallets in the pocket with other tools and gear, so do so at your own risk. Although they should last the life of the wallet, we will replace elastic bands any time at no cost to you.

Lexus Window Clips - are designed to last the life of the vehicle. The installer of the clip is responsible for the outcome and workmanship. I will accept returns of unused parts for up to 30 days from purchase.

If you feel that you have received a defective item, please contact me within 30 days of receipt to discuss the problem and request a return.


Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of TRUE MANUFACTURING LLC. The collective work includes works that are licensed to TRUE MANUFACTURING LLC, ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with TRUE MANUFACTURING LLC or purchasing TRUE MANUFACTURING LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with TRUE MANUFACTURING LLC or to purchase TRUE MANUFACTURING LLC products. Any other use, including but not limited to the reproduction, distribution, display, or transmission of the content of this site is strictly prohibited, unless authorized by TRUE MANUFACTURING LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of TRUE MANUFACTURING LLC used in the site are trademarks or registered trademarks of TRUE MANUFACTURING LLC.

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, TRUE MANUFACTURING LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. TRUE MANUFACTURING LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. TRUE MANUFACTURING LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
TRUE MANUFACTURING LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if TRUE MANUFACTURING LLC has been advised of the possibility of such damages. The end use of the product is wholly responsible for the correct installation, use, and maintenance of the product or associated equipment and systems. TRUE MANUFACTUIRNG LLC is not responsible for improper use or installation and always recommends that installation is performed by licensed qualified professionals, where applicable. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a TRUE MANUFACTURING LLC product is mistakenly listed at an incorrect price, TRUE MANUFACTURING LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. TRUE MANUFACTURING LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, TRUE MANUFACTURING LLC shall issue a credit to your credit card or payment account in the amount of the incorrect price.

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by TRUE MANUFACTURING LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

TRUE MANUFACTURING LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to TRUE MANUFACTURING LLC

Your use of this site shall be governed in all respects by the laws of the state of CALIFORNIA, U.S.A., without regard to choice of law provisions. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of TRUE MANUFACTURING LLC products) shall be in the state or federal courts located in CALIFORNIA. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of TRUE MANUFACTURING LLC products) must be commenced within one (1) year after the claim or cause of action arises. TRUE MANUFACTURING LLC's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. TRUE MANUFACTURING LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a TRUE MANUFACTURING LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
TRUE MANUFACTURING LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, TRUE MANUFACTURING LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, TRUE MANUFACTURING LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to TRUE MANUFACTURING LLC in its sole discretion.

You agree to indemnify, defend, and hold harmless TRUE MANUFACTURING LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.